Monterey Joint

Office Information: About Your Visit

Insurance Information

We accept most major insurance plans.

Appointments

Please call the office to make an appointment in advance. If you are unable to keep your appointment, please call us as far in advance as possible so we may use that time to see another patient in need of care. We make a sincere effort to adhere to our appointment schedule and appreciate your patience if we are late due to emergencies or hospital surgery.

Fees & Payments

We make every effort to decrease the cost of your medical care. Therefore, we request payment arrangements for all office services at the time they are rendered unless prior arrangements have been made. We accept Visa, Mastercard, personal checks, money orders and cash for your convenience. If we are a participating provider of your insurance company, we will bill them. However, payment is the patient's responsibility. We will help in any way we can to assist you in handling claims.

Prescriptions & Renewals

Please request all prescriptions and authorizations for renewals between 8:30am – 5:00pm, Monday to Friday, when our full records are available. We do not refill prescriptions after hours or on the weekend. It is your responsibility to ensure that you have an adequate supply of medication, and if you do not, you will only be able to discuss a refill during regular working hours.